SERVICE 02CAN/ULC-S524 INSTALLCAN/ULC-S537 VERIFYPROJECT-BASED
Fire Alarm Installation
& Verification
New systems, expansions and upgrades, installed to S524 and verified to S537 so occupancy is not held up and the file closes clean.
SEND DRAWINGS OR AN ORDER, WE PRICE IT
SEC.01
When you need this
Harex installs and verifies for a new build or addition, a change of use that puts your building under a stricter requirement. A panel that is obsolete, unsupported, or failing inspection year after year. Or a retrofit order from the fire department that you have decided to comply with.
SEC.02
How a project runs
- P-01Site review and scope.We walk the building, read the drawings or the order, and write the scope in plain terms with a fixed price.
- P-02Install to CAN/ULC-S524.Devices, wiring, annunciation and panel, staged around your operations so the building keeps running.
- P-03Verification to CAN/ULC-S537.Every device and every function proven and documented. This is the report the building official and your insurer want to see.
- P-04Handover and first annual.Staff shown how the panel behaves, records filed, and the building put on the annual inspection schedule so the clock never runs out.
Have drawings or an order to price?
SEC.03
Install or repair, honestly
We would rather repair a working system than sell you a new one. Where a panel still has parts and service life, we say so. Where it does not, we show you the deficiency history that proves it. And where a retrofit order looks unreasonable for a system that has passed for twenty-five years, we put that question to the fire department first. How we handle orders and disputes →
SEC.04
Common questions
Verification proves a new or modified system was installed correctly, to CAN/ULC-S537. It happens once, at the end of the work. The annual inspection to S536 then follows every year after that.
SEC.05 / TERMS OF WORK
How Harex works
THE PEOPLE
- Second generation, family-owned
- Alex Harris runs administration; his father co-oversees the business and the technical side. Harex has been owned by the same family since 1983.
- Technicians work in pairs
- Every Harex crew is two technicians. That is not a preference: a single technician is not legally permitted to test a fire alarm system, and the work does not physically function alone.
- Signed off by the technician who did it
- A CAN/ULC-S536 inspection is signed by the technician who performed it, which is why an inspection cannot be filed without being done.
TERMS
- Quoted per building, before the work
- Harex quotes each building after looking at the system, and the quote is approved before anything is scheduled. Requests get a reply within one business day.
- Three-year contracts lock the rate
- Most inspection work sits under a three-year agreement: the same technician returns to a building he knows, the rate is fixed for the term, and nothing lapses between visits.
- Reports are forwarded to the fire department
- Harex files completed inspections with the local fire department, so the building is on record as maintained and a lapse is noticed early rather than at an inspection.
- Harex argues the order when it does not stand up
- Where a retrofit order on an older system does not hold up, Harex puts the question to the fire department in writing on the building owner's behalf rather than passing on the invoice.
REACHING US
- One number, 24 hours
- 905-242-2335 reaches the Harex office Monday to Friday, 8:00 AM to 5:00 PM, and reaches a technician at any other hour. There is no separate emergency line to look up.
- Nights, weekends and holidays
- Fire system faults disproportionately happen outside business hours, so Harex answers outside them. A panel in trouble on a Saturday night is a normal call, not an exception.
- Thirty-day orders are worked to the date
- An order to comply from an Ontario fire department typically carries about 30 days. Harex schedules against that deadline, not against its own queue.
Coverage, hours and what we do not take on
- Durham Region and the east GTA
- Harex covers Oshawa, Whitby, Ajax, Pickering, Courtice, Bowmanville and Clarington for all services. Port Perry and north Durham are scheduled work with emergency coverage by arrangement. The east GTA and Scarborough are scheduled work for contract clients.
- Not downtown Toronto
- Travel is billed, so a contractor local to a downtown Toronto building will beat Harex on price there. Harex does not chase that work and says so rather than quoting it high.
- Industrial first, residential never refused
- About 70 per cent of Harex's work is industrial. Residential is taken on: it means coordinating tenant access, which stretches a two-week job toward a month, and it is never off the table.
- Hours
- The Harex office in Oshawa is open Monday to Friday, 8:00 AM to 5:00 PM, and closed Saturday and Sunday. The emergency line is answered 24 hours a day, every day of the year, on the same number.
- Address
- Harex Inc. is at 1374 Baynes Ave, Oshawa, ON L1K 0C5, in Durham Region east of Toronto. Work is performed on site at the building; the office is not a walk-in counter.
- Municipalities served
- Oshawa (home base · all services), Whitby (all services), Ajax (all services), Pickering (all services), Courtice (all services), Bowmanville (all services), Clarington (all services), Port Perry & north Durham (scheduled work · emergency by arrangement), East GTA & Scarborough (scheduled work · contract clients).
- Standards Harex works to
- CAN/ULC-S536 for fire alarm inspection and testing, CAN/ULC-S524 for installation, CAN/ULC-S537 for verification, and the Ontario Fire Code as enforced by the local fire department, which is the authority having jurisdiction.
Facts reviewed September 2026 · call 905-242-2335 to confirm anything before you rely on it
SEC.06 / REPUTATION
What clients say
4.545 REVIEWS
across every platform
across every platform
ANNUAL INSPECTION
“Harex has looked after our alarm and extinguishers for years. They come when they say they will, and the report is in our hands before the insurer asks for it.”
RETROFIT DISPUTE
“We were told the whole system had to be replaced. Harex asked the fire department why, in writing, and the scope came back a fraction of what we had been quoted.”
ORDER TO COMPLY
“We had thirty days and a list we did not understand. They went through it item by item, told us what was actually required, and we passed the re-inspection.”
MULTI-SITE
“Four buildings, one schedule, one set of reports. I stopped chasing three different contractors for paperwork the month we switched.”
EMERGENCY CALLOUT
“Panel went into trouble on a Saturday night. Somebody answered, walked our supervisor through it on the phone, and had a technician there before the shift started.”
RETROFIT DISPUTE
“We were told the whole system had to be replaced. Harex asked the fire department why, in writing, and the scope came back a fraction of what we had been quoted.”
READ ALL REVIEWS →5 of 45 shown · hover to hold