SERVICE 04ONTARIO FIRE CODEMONTHLY CHECKANNUAL 30-MIN TEST
Emergency Lighting
& Exit Sign Inspections
The test that proves your exit routes stay lit long enough to empty the building when the power drops.
ADD IT TO YOUR ALARM VISIT
SEC.01
Why it fails inspection so often
Emergency lighting is the easiest system in a Durham Region building to forget, and the easiest for an inspector to test: they press the button. Batteries lose capacity quietly, so a unit that lights up for ten seconds can still fail the full-duration test the code actually requires.
SEC.02
What gets done, and when
MONTHLY
Function check. Unit energises, lamps light, charger indicates correctly.
ANNUAL
Full-duration discharge test, typically 30 minutes, with battery condition and illumination levels recorded.
SEC.03
What we cover
- BATTERY UNITS
- REMOTE HEADS
- EXIT SIGNS
- CHARGERS
- AIM & COVERAGE
- ILLUMINATION LEVELS
Harex replaces failed batteries, dead heads and burnt-out exit signs on the same visit wherever we carry the part, so the deficiency closes before the report is even written.
Add it to your annual visit
SEC.04
Common questions
Long enough to meet the requirement for your building, commonly 30 minutes. The annual test runs the batteries for the full duration rather than a quick button press.
SEC.05 / TERMS OF WORK
How Harex works
THE PEOPLE
- Second generation, family-owned
- Alex Harris runs administration; his father co-oversees the business and the technical side. Harex has been owned by the same family since 1983.
- Technicians work in pairs
- Every Harex crew is two technicians. That is not a preference: a single technician is not legally permitted to test a fire alarm system, and the work does not physically function alone.
- Signed off by the technician who did it
- A CAN/ULC-S536 inspection is signed by the technician who performed it, which is why an inspection cannot be filed without being done.
TERMS
- Quoted per building, before the work
- Harex quotes each building after looking at the system, and the quote is approved before anything is scheduled. Requests get a reply within one business day.
- Three-year contracts lock the rate
- Most inspection work sits under a three-year agreement: the same technician returns to a building he knows, the rate is fixed for the term, and nothing lapses between visits.
- Reports are forwarded to the fire department
- Harex files completed inspections with the local fire department, so the building is on record as maintained and a lapse is noticed early rather than at an inspection.
- Harex argues the order when it does not stand up
- Where a retrofit order on an older system does not hold up, Harex puts the question to the fire department in writing on the building owner's behalf rather than passing on the invoice.
REACHING US
- One number, 24 hours
- 905-242-2335 reaches the Harex office Monday to Friday, 8:00 AM to 5:00 PM, and reaches a technician at any other hour. There is no separate emergency line to look up.
- Nights, weekends and holidays
- Fire system faults disproportionately happen outside business hours, so Harex answers outside them. A panel in trouble on a Saturday night is a normal call, not an exception.
- Thirty-day orders are worked to the date
- An order to comply from an Ontario fire department typically carries about 30 days. Harex schedules against that deadline, not against its own queue.
Coverage, hours and what we do not take on
- Durham Region and the east GTA
- Harex covers Oshawa, Whitby, Ajax, Pickering, Courtice, Bowmanville and Clarington for all services. Port Perry and north Durham are scheduled work with emergency coverage by arrangement. The east GTA and Scarborough are scheduled work for contract clients.
- Not downtown Toronto
- Travel is billed, so a contractor local to a downtown Toronto building will beat Harex on price there. Harex does not chase that work and says so rather than quoting it high.
- Industrial first, residential never refused
- About 70 per cent of Harex's work is industrial. Residential is taken on: it means coordinating tenant access, which stretches a two-week job toward a month, and it is never off the table.
- Hours
- The Harex office in Oshawa is open Monday to Friday, 8:00 AM to 5:00 PM, and closed Saturday and Sunday. The emergency line is answered 24 hours a day, every day of the year, on the same number.
- Address
- Harex Inc. is at 1374 Baynes Ave, Oshawa, ON L1K 0C5, in Durham Region east of Toronto. Work is performed on site at the building; the office is not a walk-in counter.
- Municipalities served
- Oshawa (home base · all services), Whitby (all services), Ajax (all services), Pickering (all services), Courtice (all services), Bowmanville (all services), Clarington (all services), Port Perry & north Durham (scheduled work · emergency by arrangement), East GTA & Scarborough (scheduled work · contract clients).
- Standards Harex works to
- CAN/ULC-S536 for fire alarm inspection and testing, CAN/ULC-S524 for installation, CAN/ULC-S537 for verification, and the Ontario Fire Code as enforced by the local fire department, which is the authority having jurisdiction.
Facts reviewed September 2026 · call 905-242-2335 to confirm anything before you rely on it
SEC.06 / REPUTATION
What clients say
4.545 REVIEWS
across every platform
across every platform
ANNUAL INSPECTION
“Harex has looked after our alarm and extinguishers for years. They come when they say they will, and the report is in our hands before the insurer asks for it.”
RETROFIT DISPUTE
“We were told the whole system had to be replaced. Harex asked the fire department why, in writing, and the scope came back a fraction of what we had been quoted.”
ORDER TO COMPLY
“We had thirty days and a list we did not understand. They went through it item by item, told us what was actually required, and we passed the re-inspection.”
MULTI-SITE
“Four buildings, one schedule, one set of reports. I stopped chasing three different contractors for paperwork the month we switched.”
EMERGENCY CALLOUT
“Panel went into trouble on a Saturday night. Somebody answered, walked our supervisor through it on the phone, and had a technician there before the shift started.”
RETROFIT DISPUTE
“We were told the whole system had to be replaced. Harex asked the fire department why, in writing, and the scope came back a fraction of what we had been quoted.”
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